HR direct hotline service

Build better pathways for feedback with HTI’s access line

Empower your employees, stakeholders, and affiliates to voice their concerns without fear of retaliation – 24/7

Our hotline service creates a protected space for company feedback. So, your people are more comfortable & willing to share their concerns. This boosts your continuous improvement process by efficiently uncovering and resolving issues in a timely & appropriate manner.

While our team manages calls, we share detailed reporting for every concern – so you have the proper tools for further investigation and corrective action. (Should you want us to handle any further in-depth investigations, interpretations, or consulting services stemming from hotline reports, our experts can step in at any time).

HTI’s HR direct hotline provides a 24/7 call center at a fraction of the cost of maintaining an in-house team to field your calls.

Service options

Non-qualified calls

A designated fee for calls that are classified as non-qualified, meaning they are efficiently handled and documented but do not necessitate formal statement taking.

Web (per submission)

An additional service for web-based incident submissions,
providing a different medium for employees who prefer to report online. This includes managing and documenting
online submissions.

Qualified calls

A designated fee for calls fulfilling criteria for significant ethical or compliance concerns, warranting detailed documentation and potential further action. When a call is classified as ‘qualified’, HTI engages directly with the reporting individual to obtain a comprehensive formal statement.

Optional: Spanish service

An optional service available for an additional fee,
providing Spanish language support for calls, ensuring
inclusivity and better communication for Spanish speaking

Learn more about our service options

Ready to protect your business and your people?